From KPIs to AI Evals: The Product Metrics Playbook for the AI Era

ProductTank Pittsburgh hosts Rakshana Balakrishnan (Oracle) for a deep dive on building product metrics that drive business decisions in the AI era. The session reframes ROI as a multi-dimensional construct, covering traditional business metrics, system-level indicators, and emerging AI evaluation metrics, and provides a framework to evaluate technical products end-to-end and craft data-driven narratives for leadership.